FAQ
如何訂購?
How to make an order?
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銀行存款號碼
Bank-in Account
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如何送貨?
How to Delivery?
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貨品出現問題?
Returns & Refunds?
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當你找到心頭好,如何落單?How Do I Place An Order?
1. 方法好簡單,只要把心頭好,按"訂購",加入shopping cart, 再到CART 內按"check out".
1. Easy steps to click "Buy Now" button, and "Check Out" in shopping cart.
2. 系統便帶你進入Paypal 付款平台。
- 客戶如有Paypal戶口,可以登入並付款,方法非常簡單
- 如客戶沒有登記Paypal戶口,也可於Paypal 付款平台選擇單次付款,而不登入/登記。當然客戶也可之後登記成為Paypal 付款平台用戶。
- 另外,你也可直接存款到我們的公司銀行戶口"ecBuy4u Online Business Company",並電郵閣下的姓名/地址/聯絡電話和有關已選購的貨品名稱及數量,請緊記把銀行存根同時電郵致ecbuy4u@gmail.com, 我們會發送貨品到你指定收件地點。
2. Our website will redirect to Paypal Payment platform:
- If you are Paypal member, you can login and pay easily.
- If you do not register Paypal account, you can also pay by credit card, thought Paypal platform by once. You can register as Paypal member surely.
- Or, you can Bank-in to "ecBuy4u Online Business Company". Please remember to email us the followings:
= Bank Receipt marked your name & mobile number
= Contact information: Name/delivery address/mobile number
= Stock of ordering, quanity
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貨品供應緊張,為免誤會,請先行與店長聯絡,查詢存貨量。
While stock last, please keep contact with ecbuy4u.biz and check the availability.
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ecbuy4u 付款帳號 Bank Account
- Paypal account: vearchi@yahoo.com.hk (Chi's Multimedia & Graphic Design Company)
- Bank account:
交通銀行:
Bank of Communications#:027-536-9-312883-9
A/C NAME:ecbuy4u Online Business Company
中銀客戶:
南洋商業銀行
Nanyang Commercial Bank#: 043-493-0-004566-0
A/C NAME:Chi's Multimedia & Graphic Design Company
HSBC#: 456-360338-833
A/C : Yip N C
** 謹記影下存款單據,電郵給ecbuy4u@gmail.com.
備忘Check List:
[v] 拍下 寫上姓名和電話的存款單據 Take the photo for Bank Receipt with Name & Contact number
[v] 收貨人姓名/電話/地址 Receiver Name/delivery address/mobile number; 如付款人與收件人資料不同,敬請註明. If there are different buyer & receiver, please remark and leave us the contact information.
[v] 訂購貨品清單-貨品名稱/訂購數量 The list of ordering-Name of products/quanity of order.
[v] 因不同貨品供應緊張,為免誤會,請先行與店長聯絡,查詢存貨量。While stock last, please keep contact with ecbuy4u.biz and check the availability.
如何送貨?Shipping?
-郵費/運費同時付款
-All shipping cost pay in the process
-一般情況下,我們以速遞送貨,最佳送貨地址為工商業區,市區,本地 2KG以下HK$20,2KG 以上每1KG加HK$18;
如其他特定地點,如住宅/離島/學校/政府部門等,均以香港郵政掛號送遞,郵費1kg 以下HK$20,1.1kg-2kg HK$50起。
- For normal, we use Courier for delivery. For Commercial/Industrial area, first 2kg, HK$20; over 2kg +$18 for each addon kg. For Residences/Islands/School/Government department etc, we will use HKPost instead, Postage fee HK$20/1kg, the upper 1.1kg-2kg will charge HK$50 up.
-若本店有免郵費優惠,各位便可以慳得更多。
- Special promotion for FREE SHIPPING will offer to the customers.
貨品出現問題如何處理?Returns & Refunds?
ecbuy4u.biz 每件貨品均由專人細心檢驗才送貨給客戶。如顧客收到貨品時,有損毁或遺失,請於收件後2天內電郵/FACEBOOK MESSAGER,把有關貨品拍照通知本店,我們會盡快處理。
*任何人為損毁/惡意破壞不設換貨。
**貨物以物流公司/郵政局負責
***貨物出門,本店亦只能以貨換貨,若有不滿也只能換其他貨品,不設退款。
本店以小本經營,希望各客戶高抬貴手,如有任何做得不妥善,煩請賜教。
If you have any problem on the stock received, please kindly send us email the photos, and write the problem briefly. Please keep contact us by email/facebook messager/facebook inbox etc. We will do our best to slove the problem.
* The Human destruction is not accepted.
** All delivery by Logistics company / Hong Kong Post Office.
*** We only provide returns and exchange stock only, we are not offering any refund.
Enjoy for shopping 多謝惠顧,歡迎隨時光臨ecbuy4u.biz