top of page

FAQ

 

如何訂購?

How to make an order?

- - - - - - - - - - - - - - -

銀行存款號碼

Bank-in Account

- - - - - - - - - - - - - - -

如何送貨?

How to Delivery?

- - - - - - - - - - - - - - -

貨品出現問題?

Returns & Refunds?

- - - - - - - - - - - - - - -

 

 

當你找到心頭好,如何落單?How Do I Place An Order?

1. 方法好簡單,只要把心頭好,按"訂購",加入shopping cart, 再到CART 內按"check out". 

1. Easy steps to click "Buy Now" button, and "Check Out" in shopping cart.

​2. 系統便帶你進入Paypal 付款平台。

    - 客戶如有Paypal戶口,可以登入並付款,方法非常簡單

    - 如客戶沒有登記Paypal戶口,也可於Paypal 付款平台選擇單次付款,而不登入/登記。當然客戶也可之後登記成為Paypal 付款平台用戶。

    - 另外,你也可直接存款到我們的公司銀行戶口"ecBuy4u Online Business Company",並電郵閣下的姓名/地址/聯絡電話和有關已選購的貨品名稱及數量,請緊記把銀行存根同時電郵致ecbuy4u@gmail.com, 我們會發送貨品到你指定收件地點。

​2. Our website will redirect to Paypal Payment platform:

   - If you are Paypal member, you can login and pay easily.

  - If you do not register Paypal account, you can also pay by credit card, thought Paypal platform by once. You can register as Paypal member surely.

 - Or, you can Bank-in to "ecBuy4u Online Business Company". Please remember to email us the followings:

   = Bank Receipt marked your name & mobile number

  = Contact information: Name/delivery address/mobile number

  = Stock of ordering, quanity

 

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

貨品供應緊張,為免誤會,請先行與店長聯絡,查詢存貨量。

While stock last, please keep contact with ecbuy4u.biz and check the availability.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

 

 

ecbuy4u 付款帳號 Bank Account

- Paypal account: vearchi@yahoo.com.hk (Chi's Multimedia & Graphic Design Company)

- Bank account: 

  交通銀行:

  Bank of Communications#:027-536-9-312883-9

  A/C NAME:ecbuy4u Online Business Company

 

  中銀客戶:

  南洋商業銀行 

  Nanyang Commercial Bank#: 043-493-0-004566-0

  A/C NAME:Chi's Multimedia & Graphic Design Company

 

  HSBC#: 456-360338-833

  A/C : Yip N C

 

** 謹記影下存款單據,電郵給ecbuy4u@gmail.com

 

備忘Check List:

[v] 拍下 寫上姓名和電話的存款單據 Take the photo for Bank Receipt with Name & Contact number

[v] 收貨人姓名/電話/地址  Receiver Name/delivery address/mobile number; 如付款人與收件人資料不同,敬請註明. If there are different buyer & receiver, please remark and leave us the contact information.

​[v] 訂購貨品清單-貨品名稱/訂購數量 The list of ordering-Name of products/quanity of order. 

[v] 因不同貨品供應緊張,為免誤會,請先行與店長聯絡,查詢存貨量。While stock last, please keep contact with ecbuy4u.biz and check the availability. 

 

如何送貨?Shipping?

-郵費/運費同時付款

-All shipping cost pay in the process

-一般情況下,我們以速遞送貨,最佳送貨地址為工商業區,市區,本地 2KG以下HK$20,2KG 以上每1KG加HK$18;

     如其他特定地點,如住宅/離島/學校/政府部門等,均以香港郵政掛號送遞,郵費1kg 以下HK$20,1.1kg-2kg HK$50起。

- For normal, we use Courier for delivery. For Commercial/Industrial area, first 2kg, HK$20; over 2kg +$18 for each addon kg. For Residences/Islands/School/Government department etc, we will use HKPost instead, Postage fee HK$20/1kg, the upper 1.1kg-2kg will charge HK$50 up.

-若本店有免郵費優惠,各位便可以慳得更多。

- Special promotion for FREE SHIPPING will offer to the customers.

貨品出現問題如何處理?Returns & Refunds?
ecbuy4u.biz 每件貨品均由專人細心檢驗才送貨給客戶。如顧客收到貨品時,有損毁或遺失,請於收件後2天內電郵/FACEBOOK MESSAGER,把有關貨品拍照通知本店,我們會盡快處理。

*任何人為損毁/惡意破壞不設換貨。

**貨物以物流公司/郵政局負責

***貨物出門,本店亦只能以貨換貨,若有不滿也只能換其他貨品,不設退款。

本店以小本經營,希望各客戶高抬貴手,如有任何做得不妥善,煩請賜教。

 

If you have any problem on the stock received, please kindly send us email the photos, and write the problem briefly. Please keep contact us by email/facebook messager/facebook inbox etc. We will do our best to slove the problem.

* The Human destruction is not accepted.

** All delivery by Logistics company / Hong Kong Post Office.

*** We only provide returns and exchange stock only, we are not offering any refund.

 

 

Enjoy for shopping 多謝惠顧,歡迎隨時光臨ecbuy4u.biz

bottom of page